Once you get setup with your own TremenDesk hosted help desk account, logging into it is an easy thing to do. Here is how your support team, administrators or even your clients would log into your TremenDesk account. To log into your desk: Open http://domain.com in your browser, where domain.com is the domain name you [...]
8Mar10
Logging Into Your Help Desk
22Feb10
How to Sign up for a Help Desk
Anybody out there can sign up for TremenDesk. This help desk software is easy enough to order and to use for any business at any level. Today, I though I would show you how easy it is to quickly get your new TremenDesk hosted help desk ordered and setup.
Adding new helpful tutorials or posts to your TremenDesk hosted help desk account, is a really simple thing to do. By following these six steps, you will have your FAQs or guides up in no time at all. To submit a new knowledge base article: Ensure that you are logged in. Click Knowledge Base menu [...]
Every TremenDesk hosted help desk application comes with a knowledge base, where you can store tutorials, information, tips, FAQs and more about the services you are providing. Of course, that is only useful if you know how to submit new articles to that knowledge base. To submit a new knowledge base article: Ensure that you [...]
