Browsing the archives for the service tag

How Can TremenDesk Help Your Support Team?

How does TremenDesk help with your every day, run of the mill, inquires?  First we have to take a look at how a question and answer session usually goes with a customer, then you can really appreciate what TremenDesk does to help you out. You start with a user submitting their question.  Your clients or [...]

Welcome to TremenDesk News!

Welcome to the TremenDesk News site.  Here we hope to cover all the latest news, tutorials, FAQs and more about this exciting help desk service.  You can browse through some of the posts that have already been made if you want to learn more about this hosted application.  To make sure you don’t miss any [...]

Getting Familiar with the Active Ticket List

The active ticket list in any queue is an important part of the TremenDesk help desk service.  From here, you can easily see the tickets you have yet to answer – and gain control of these tickets in a great number of ways. By clicking on one of the ticket titles, you will be taken [...]