Domain name management from within TremenDesk could not be any easier. We have already shared with you how to add a domain name alias to the hosted help desk system. Here is how you would remove a domain name alias from the help desk. To remove an existing domain alias: Go to the Admin menu. [...]
8Jun09
What are Queues?
Once you get to using the TremenDesk, one question you might have is, “What are Queues?”. Simply put, these are going to be the kind of categories that your tickets will be organized into. For an example, you might have a queue name Support to organize all of your support related tickets into. You might [...]
