TremenDesk gives you all the tools you need when it comes to producing informative tutorials and handy blocks of text, that you can insert into any ticket at any time. These are often referred to as quick replies. In the past we have shown you how to create a quick reply, and today we will [...]
Adding new helpful tutorials or posts to your TremenDesk hosted help desk account, is a really simple thing to do. By following these six steps, you will have your FAQs or guides up in no time at all. To submit a new knowledge base article: Ensure that you are logged in. Click Knowledge Base menu [...]
