Not all articles submitted to your help desk knowledge base are great. To help you cut out the clutter, so you can focus on the real quality content – TremenDesk is here with another helpful feature. From within TremenDesk you can easily reject new knowledge base articles that people have submitted.
All outgoing emails originating from your desk can have a global signature, usually your company name and contact number, appended to the bottom. This global signature is different than the per-user signature that is only appended to the bottom of all ticket replies. This is a great customizable feature that only TremenDesk provides.
The TremenDesk hosted help desk application comes ready to be customized to suit all of your support needs. One simple thing you can do to make your help desk your own, is to customize the title to fit your own company, business or web site.
22Feb10
How to Sign up for a Help Desk
Anybody out there can sign up for TremenDesk. This help desk software is easy enough to order and to use for any business at any level. Today, I though I would show you how easy it is to quickly get your new TremenDesk hosted help desk ordered and setup.
A nightmare of an event for any user is when he or she loses a password. Thankfully though, for users of the TremenDesk help desk, is is something you need not worry about. Sure, you could lose your password. Everybody does that from time to time. However, with the TremenDesk, recovering your password is an [...]
