TremenDesk News » guest http://news.tremendesk.com Tutorials, tips, how-tos and news on and about the TremenDesk help desk service. Thu, 02 Sep 2010 20:41:52 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Logging Into Your Help Desk http://news.tremendesk.com/2010/03/logging-into-your-help-desk/ http://news.tremendesk.com/2010/03/logging-into-your-help-desk/#comments Mon, 08 Mar 2010 15:52:56 +0000 admin http://news.tremendesk.com/2010/03/logging-into-your-help-desk/ Once you get setup with your own TremenDesk hosted help desk account, logging into it is an easy thing to do.  Here is how your support team, administrators or even your clients would log into your TremenDesk account.

To log into your desk:

  1. Open http://domain.com in your browser, where domain.com is the domain name you signed up with.
  2. Head over to the login box on the right-hand side of the screen.
    login_sidebar
  3. Enter your administration username (usually admin) and password (provided to you in your welcome email) into the Username and Password boxes, respectively.
  4. Click Login to continue. If you provided the correct username and password combination, you should be taken to your dashboard.

Note: You currently cannot change the admin username, although you can, and are encouraged to update your admin email address.

As you can see, TremenDesk has made logging into a hosted help desk account as easy as possible.  That is what we like to provide with our user friendly design interface.  We don’t want to leave you asking questions – we want to help you get to work, and get your own clients’ and customers’ questions answered.

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