Browsing the archives for the faqs tag

Getting to Know the Knowledge Base

With each TremenDesk account, you also get access to the TremenDesk Knowledge Base.  From this section of your online help desk application you can quickly create, edit or delete new articles to help you clients and customers use your services. To access your Knowledge Base, click on the Knowledge Base link in the top of [...]

Submitting a New Help Desk Article

Adding new helpful tutorials or posts to your TremenDesk hosted help desk account, is a really simple thing to do.  By following these six steps, you will have your FAQs or guides up in no time at all. To submit a new knowledge base article: Ensure that you are logged in. Click Knowledge Base menu [...]

Submitting Knowledge Base Articles Help

Every TremenDesk hosted help desk application comes with a knowledge base, where you can store tutorials, information, tips, FAQs and more about the services you are providing.  Of course, that is only useful if you know how to submit new articles to that knowledge base.  To submit a new knowledge base article: Ensure that you [...]

Welcome to TremenDesk News!

Welcome to the TremenDesk News site.  Here we hope to cover all the latest news, tutorials, FAQs and more about this exciting help desk service.  You can browse through some of the posts that have already been made if you want to learn more about this hosted application.  To make sure you don’t miss any [...]