TremenDesk allows you to easily upload your own custom images to help you customize your hosted help desk to suit your needs. Today I am going to cover the basics of how to upload an image to use on your help desk theme and how to use that file that you add to the TremenDesk [...]
Another way that TremenDesk allows you to customize the way it is used is by allowing you to change and edit the navigational links you see across the top of every help desk. This can help when it comes to mixing the navigation of your own web site elements with the TremenDesk help desk experience. [...]
The TremenDesk help desk dashboard is an easy thing to get customized to best suit your needs. When working with your clients, you always want to make sure you have the best tools handy – and today we will show you how to get that done right. To customize your dashboard: Go to your desk, [...]
One of the major complaints about help desks these days is the fact that they are not customizable enough to meet people’s needs. We have worked hard on TremenDesk though, to make it as customizable as possible, right down to the ticket fields. Ticket fields allow technicians to collect more information regarding a customer, and [...]
25Jun09
How to Brand Your Help Desk
Are you looking for a way to put your own brand on the TremenDesk account you just purchase or might be considering purchasing? Adding a logo to the top of your help desk gives you a professional look and feel that your clients and customers will appreciate. Add Your Own Logo or Graphic to TremenDesk’s [...]
TremenDesk is one of the best (if not the best) self-hosted help desk. Now, you might say that is a big title to give to such a new product, however I can let you know why the TremenDesk is so grand with three simple examples. Hosting and Script – All in One! The fact that [...]
