Browsing the archives for the alias tag

Removing Domain Name Aliases from TremenDesk

Domain name management from within TremenDesk could not be any easier.  We have already shared with you how to add a domain name alias to the hosted help desk system.  Here is how you would remove a domain name alias from the help desk. To remove an existing domain alias: Go to the Admin menu. [...]

Adding a New Help Desk Domain Alias

Time to take a deeper look at how the TremenDesk hosted help desk application works with domain aliases.  Today, we’ll be covering how to add a new domain alias to your help desk.  To add a new domain alias: Go to the Admin menu. Go to the Site Management menu. Go to the Domain Aliases [...]

What Are Domain Aliases?

Domain aliases are used to point multiple domain names to the same desk. We recommend this for advanced users of the desk. For security reasons, we require that you add additional domain entries before they can be handled by the desk. If you point your DNS entries to us but do not add the domain [...]