Browsing the archives for the Updates category

Lunarpages Contest – Win an iPad

We are running a new contest and the prizes include web hosting and an iPad. Details can be viewed here

This Week’s Upates

Only one new feature added this week to TremenDesk – When submitting a ticket the first message is included in the email to the customer.  Previously it would just send the link.  This is far more cohesive and makes the communication experience more fluid.

Improvements, Requests, Anyone?

We have a large number of TremenDesk clients now using the free version that comes with Lunarpages Business Hosting and also the free 30 day trial we offer so you can check out our robust online help desk solution. We try to add updates and bug fixes as often as possible, especially when you request [...]

TremenDesk and iPhone!

Previously TremenDesk was not viewable via your iPhones and we have fixed that bug this week! Now you can access your help desk tickets and view them just like any browser! Please be sure to let us know any other features you would like to see

TremenDesk Updates and Fixes

This week the following updates and fixes were pushed live: Quick replies are now under access control Improvements in theme generation Knowledge base article improvements / deletion is fixed Some minor bug fixes Do you have a feature request or suggestion?  Please comment below!

TremenDesk Helpdesk Affiliate Program

Free for all, the TremenDesk help desk affiliate program is perfect for web site owners looking to advertise something outside the usual affiliate spectrum of services.  Often you see web sites promoting web hosting through an affiliate deal, but what about help desk hosting?  With the TremenDesk Affiliate Program, you can earn cash for every [...]

Help Desk Bundled with Gift Card

Lunarpages, one of the world wide leaders in web hosting, and TremenDesk have teamed up for a special offer you can not miss out on.  We have discussed before that TremenDesk comes for free with any of the Lunarpages Business hosting plans.  However, Lunarpages has recently also started a gift card system – which will [...]

Get Paid for Referring TremenDesk to Others!

TremenDesk is not only one of the best help desk solutions out there today, we also have one of the best deals for affiliates too.  The TremenDesk Affiliate Program works as a referral service.  We will aware you with $65 just for spreading the good word about the TremenDesk hosted help desk solution to friends, [...]

Follow TremenDesk on Twitter

TremenDesk, one of the best help desk services out there, has now joined the ranks on Twitter!  You can follow TremenDesk on Twitter here: http://twitter.com/TremenDesk Feel free to follow us, and ask any hosted help desk questions you might have.  We always enjoy interacting with the community, and this is one way we can get [...]

Get Help Desk Tutorials by E-mail (for Free!)

You can now get e-mail updates when the TremenDesk News site is updated. Enabled today, e-mail newsletters will be sent out once a day when a new post has been made to this site.  This means that every tutorial, tip, or how-to that is posted here will be delivered right into your e-mail inbox. You [...]