All outgoing emails originating from your desk can have a global signature, usually your company name and contact number, appended to the bottom. This global signature is different than the per-user signature that is only appended to the bottom of all ticket replies.
This is a great customizable feature that only TremenDesk provides.
The TremenDesk hosted help desk application comes ready to be customized to suit all of your support needs. One simple thing you can do to make your help desk your own, is to customize the title to fit your own company, business or web site.
Free for all, the TremenDesk help desk affiliate program is perfect for web site owners looking to advertise something outside the usual affiliate spectrum of services. Often you see web sites promoting web hosting through an affiliate deal, but what about help desk hosting? With the TremenDesk Affiliate Program, you can earn cash for every new client you send to sign up for a TremenDesk account.
Getting started is an easy thing to do. Step number one would be to visit the TremenDesk Affiliate Program page, and sign up for free.
Viewing statistics from other users can come in handy when you want to see how many tickets a staff member has answered.
Are they doing their fair share?
Are they answering tickets in all the queues they are suppose to?
These are just two of the many questions you might have to ask yourself, and thankfully the TremenDesk help desk is here to provide you with all the solutions you need to know.
TremenDesk gives you all the tools you need when it comes to producing informative tutorials and handy blocks of text, that you can insert into any ticket at any time. These are often referred to as quick replies.
In the past we have shown you how to create a quick reply, and today we will show you how to organize them with categories.
Once you get setup with your own TremenDesk hosted help desk account, logging into it is an easy thing to do. Here is how your support team, administrators or even your clients would log into your TremenDesk account.
To log into your desk:
Note: You currently cannot change the admin username, although you can, and are encouraged to update your admin email address.
As you can see, TremenDesk has made logging into a hosted help desk account as easy as possible. That is what we like to provide with our user friendly design interface. We don’t want to leave you asking questions – we want to help you get to work, and get your own clients’ and customers’ questions answered.
Lunarpages, one of the world wide leaders in web hosting, and TremenDesk have teamed up for a special offer you can not miss out on. We have discussed before that TremenDesk comes for free with any of the Lunarpages Business hosting plans. However, Lunarpages has recently also started a gift card system – which will allow you to quickly and easily give both the Business hosting plan that Lunarpages provides and TremenDesk to somebody, today!
Who would not want the gift of web hosting for their birthday, holiday or anniversary? Lunarpages has made it really simple to purchase the Business hosting plan for just $22.95 per month and get some of these wonderful features.
Anybody out there can sign up for TremenDesk. This help desk software is easy enough to order and to use for any business at any level. Today, I though I would show you how easy it is to quickly get your new TremenDesk hosted help desk ordered and setup.
TremenDesk is not only one of the best help desk solutions out there today, we also have one of the best deals for affiliates too. The TremenDesk Affiliate Program works as a referral service. We will aware you with $65 just for spreading the good word about the TremenDesk hosted help desk solution to friends, family members, clients and web site visitors.
