We have had a lot of fun telling you about all the great sidebar features in part one and part two of our sidebar tutorial series, and now it is time for the last part – part three.
At the bottom of the sidebar, you see the Queue Navigation section. This series of links and drop down boxes will give you access to:
- jump to another help desk queue
- jump to another ticket in the same help desk queue
- or go back and forward in the ticket list for the specific help desk queue you are in
These three parts of the hosted help desk, TremenDesk make it one of the best in the business today.
